Here are the most frequently asked questions when someone is inquiring about our services. If you don't see your questions here, or would like more information, please call us at 631-288-7282 or contact us.
Over twenty-five years of experience means we have seen all possible scenarios when it comes to planning an event. We understand that your event is special and we treat each event as if it were our own.
Anything from backyard gatherings to major events. Big or small, we treat each event with the same professional care and attention to detail. Our goal is to create repeat customers.
We realize that your event will include more than just tent rental, so we offer the amenities that will make your event special and unique. Call us regarding everything from tables & chairs to place settings and special flooring.
Yes, a 50% deposit of the total balance is required.
Payment is due upon delivery and installation. We accept MasterCard, Visa, check or cash.
Once the equipment is accepted for delivery, we can not refund any portion of the total bill.
Nassau & Suffolk Counties, the Hamptons, the five boroughs of New York City and Westchester County.
All deliveries and pick-ups are to a ground floor or lower level. Other locations are subject to an additional charge.
The lessee is responsible for all equipment from time of delivery to time of pick-up.
All sprinklers and any other underground wiring must be clearly flagged. Empire Tent is not responsible if drawings are not furnished upon installation. The Lessee assumes all liability.
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